LEGAL
Privacy Policy
How Cloud 9 Lighting Co. collects, uses and protects your information.
Cloud 9 Lighting Co. (“Cloud 9 Lighting,” “we,” “us” or “our”) is a trade name of Cloud 9 Vacation Homes LLC, a Florida company. This policy explains what information we collect through cloud9lighting.com, how we use it, and the choices you have.
Information we collect
Information you give us. When you fill out a contact or quote form, or call, text or email us, we collect what you provide, such as your name, phone number, email address, property address or city, the service you are interested in, your preferred timeline, and any details you share about your project.
Information collected automatically. When you visit our site, our website and hosting systems may collect technical information such as your IP address, browser type, device type, pages viewed and the date and time of your visit. We may also use cookies and similar technologies that help the site work, remember settings and understand how the site is used.
How we use your information
- To respond to your questions and prepare quotes and estimates.
- To schedule, provide and follow up on our services.
- To operate, secure and improve our website.
- To communicate with you about your project, including by phone, text and email.
- To comply with legal obligations and protect our rights.
Text messages and calls
If you give us your phone number, we may call or text you about your request. Message and data rates may apply. You can ask us to stop texting you at any time by replying STOP or by contacting us using the details below.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as website hosting, email delivery and form-handling services, and only as needed for them to perform those services. We may also disclose information if required by law or to protect our rights, property or safety.
Cookies
Cookies are small files stored on your device. You can control or delete cookies in your browser settings. Blocking some cookies may affect how parts of the site work.
How long we keep information
We keep information only as long as needed for the purposes described in this policy, including to provide our services, meet legal and accounting requirements, and resolve disputes.
Security
We use reasonable measures to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
Your choices
You may contact us to ask what personal information we hold about you, to correct it, or to ask us to delete it, subject to any legal obligations we have to keep it. You can also opt out of texts or marketing messages at any time.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Links to other sites
Our site may link to other websites. We are not responsible for their privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Questions about your information?
Send us a message and we will get back to you.
